iRed performs direct and quick repair of your device. Specifically, we can repair any damage within 24 hours. We provide you the opportunity to send us your device from any part of Greece you reside. The steps you have to follow are:
1. Contact us:
For any damage of your device please contact us. Describe your device's symptoms to our technicians and they will diagnose the problem/damage immediately. Then we will inform you about the cost of the repair (invoice or receipt).
2. Device packing:
To receive your device without it suffering further damage, it is important to pack it properly. It is preferable to place it in the box you bought it, if you still have it. Do not forget to write on the package your name, address, zip code and your phone number. Also note the repair that your device probably needs.
3. Send us the device:
Contact the nearest to you Geniki taxydromiki store. Mention them that the recipient will cover the costs. Send us your device.
Geniki taxydromiki Postal code: AK46 2216 (The above code directly displays our data)
4. Cost of repair:
As soon as we receive your device, we make the necessary investigations to diagnose its damage. Then we will inform you about the cost of the repair. Payment can be completed by bank deposit or to Geniki taxydromiki when you receive the device.
NBG (NATIONAL BANK OF GREECE) POUPALOS BROS G.P. BANK ACCOUNT: 18000170193 IBAN: GR1201101800000018000170193
5. Quick Shipping:
As already mentioned, we will complete our work within 24 hours and you will receive your device as soon as possible via courier.